FloGPT
FloGPT puts an AI agent on your website chat and your phone line, answers from your own knowledge base, and drops every conversation into one shared inbox.
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A closer look at FloGPT
FloGPT is an AI chat and voice agents platform with a built-in CRM: a website chat widget, 24/7 AI phone agents and one inbox for every channel.
One agent for chat and the phone
FloGPT's pitch is that a business shouldn't have to build its website chatbot and its phone agent twice. You give it a knowledge base, design one agent, and deploy it either as an embedded chat widget (a script tag) or on a phone number. The site says that takes under five minutes with its templates and industry packs, and there's no coding involved.
The part that sets it apart from a plain chatbot builder is the inbox. Chat, voice, email, SMS, WhatsApp, Instagram and Facebook messages all arrive as tickets in one queue, with the AI transcript attached and the customer's identity matched across channels. When the agent can't handle something, a person can take over, including on a live call through the floGPT Support app for Android and iOS.
Plans and usage
The free plan covers 100 messages, one workflow, one knowledge base and one chat widget for a single team member. Starter is $49 a month for 2,000 messages, Growth $149 for 5,000 and Professional $399 for 20,000, with more workflows, knowledge bases and seats at each step. Every plan, including the free one, adds usage charges for calls and SMS, and the pricing page doesn't list those rates, so check them before putting a phone number on it.
What happens to the data
The privacy policy, last updated October 28, 2026, says FloGPT is operated by Pulse Real LLC. It covers account details, the documents you upload for the knowledge base, and call recordings: calls placed or answered in the app may be recorded, and recordings are stored with the call log. Data is shared with service providers such as cloud hosting and analytics, and the policy doesn't name the AI model provider behind the agents. Since your customers' messages and calls pass through it, that's worth asking about before you connect a live channel.
For reference
Project facts
The published details and source context, together in one place.
- Product
- FloGPT
- Category
- AI & Skills
- Stage
- Live but early
- Public Context Check
- Public pages were checked Nov 4, 2026.
Project note details
Dates and editorial links
Published
November 5, 2026
Updated
November 5, 2026
Note history
Publication and substantive update dates for this public note.
- Nov 5, 2026
- Project note published.
- Nov 4, 2026
- Public-page information added to the note.
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